kobe bryant shoes

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Return policy

If you are not satisfied with our products, we will offer you complete return service. We will do our best to meet your need, and at the same time, the things you need to do are as follows:
Keep the items and the attached accessories well including the outer package, label, receipt, after service card and other accessories. Item must be in New and unused condition. Please contact our representatives of customer service soon, and start return processes as fast as you can.

For any reason cancel the order, or cause the shipping problem that can't process the order, we issue a refund by deducting the original shipping fee, handling fee and re-stocking fee.

We are sorry to inform you that we can't offer you return service if the situations happen as follows:

1. Deformation or damage of goods which caused by customer himself that affect the reselling of goods such as the remove of label etc.
2. Have been washed.
3. Have been contaminated scents.etc.
4. Personal subjective reasons, not quality issue.



Flow chart of returning processes

Kindly noted:
In order to make the returning processes more smooth and fast, please read our return policy carefully. It usually costs 9-15 days for the entire processes. And during this time, please wait patiently.
If the problem about the item is not big enough, please do not make fuss about it. We will be gratitude if you take care of it by yourself. And for the unfit size problem, to send it away as a gift is a good choice and also can save your precious time and avoid the unnecessary waste.

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